Other plugins short code is not working

[hridayag]

Hello,
when i put [banner id="1927"] to pages not displaying that banner
i am using cherry framework child theme

i tried this on default theme as well not working there too
i can not figure out it . if anybody knows please help me

issue is when i enable cherry plugin banner not displaying ... if disabled cherry plugin all seems ok

so please help me .. it seems issue on cherry plugin

Thank you