diff --git a/public/locales/en/translations.json b/public/locales/en/translations.json
index d8b17718..887e2303 100644
--- a/public/locales/en/translations.json
+++ b/public/locales/en/translations.json
@@ -302,6 +302,7 @@
     "Attend transfer": "Attend transfer",
     "Call": "Call",
     "Open user devices": "Open user devices",
+    "Video call": "Video call",
     "Busy": "Busy",
     "Ringing": "Ringing"
   },
diff --git a/public/locales/it/translations.json b/public/locales/it/translations.json
index 7e5bf0d9..bd7a0079 100644
--- a/public/locales/it/translations.json
+++ b/public/locales/it/translations.json
@@ -302,6 +302,7 @@
     "Attend transfer": "Trasferimento consultativo",
     "Call": "Chiama",
     "Open user devices": "Apri dispositivi utente",
+    "Video call": "Videochiamata",
     "Busy": "Occupato",
     "Ringing": "Ringing"
   },
diff --git a/src/main/classes/controllers/PhoneIslandController.ts b/src/main/classes/controllers/PhoneIslandController.ts
index 23332124..28947f9d 100644
--- a/src/main/classes/controllers/PhoneIslandController.ts
+++ b/src/main/classes/controllers/PhoneIslandController.ts
@@ -314,9 +314,9 @@ export class PhoneIslandController {
     })
   }
 
-  call(number: string) {
+  call(number: string, video: boolean = false) {
     try {
-      this.window.emit(IPC_EVENTS.START_CALL, number)
+      this.window.emit(IPC_EVENTS.START_CALL, number, video)
     } catch (e) {
       Log.error(`Unable to call ${number}`)
     }
diff --git a/src/main/lib/ipcEvents.ts b/src/main/lib/ipcEvents.ts
index ac720809..88fa8585 100644
--- a/src/main/lib/ipcEvents.ts
+++ b/src/main/lib/ipcEvents.ts
@@ -136,8 +136,8 @@ export function registerIpcEvents() {
     return app.getLocale()
   })
 
-  ipcMain.on(IPC_EVENTS.EMIT_START_CALL, async (_event, phoneNumber) => {
-    PhoneIslandController.instance.call(phoneNumber)
+  ipcMain.on(IPC_EVENTS.EMIT_START_CALL, async (_event, phoneNumber, video?: boolean) => {
+    PhoneIslandController.instance.call(phoneNumber, video)
   })
 
   ipcMain.on(IPC_EVENTS.START_CALL_BY_URL, async (_event, url) => {
diff --git a/src/renderer/src/components/Modules/NethVoice/BaseModule/ContactNameAndAction.tsx b/src/renderer/src/components/Modules/NethVoice/BaseModule/ContactNameAndAction.tsx
index 343858fd..6e2925fc 100644
--- a/src/renderer/src/components/Modules/NethVoice/BaseModule/ContactNameAndAction.tsx
+++ b/src/renderer/src/components/Modules/NethVoice/BaseModule/ContactNameAndAction.tsx
@@ -1,16 +1,17 @@
 import { NumberCaller } from '../../../NumberCaller'
 import { ContactType } from '@shared/types'
-import { debouncer, isDev } from '@shared/utils/utils'
+import { debouncer, isDev, isVideoCapableExtension } from '@shared/utils/utils'
 import { FavouriteStar } from './FavouritesStar'
 import { FontAwesomeIcon } from '@fortawesome/react-fontawesome'
 import { useAccount } from '@renderer/hooks/useAccount'
-import { useNethlinkData } from '@renderer/store'
+import { useNethlinkData, useSharedState } from '@renderer/store'
 import { usePhoneIslandEventHandler } from '@renderer/hooks/usePhoneIslandEventHandler'
 import { useIsTruncated } from '@renderer/hooks/useIsTruncated'
 import { Avatar } from '../../../Nethesis'
 import { CustomThemedTooltip } from '../../../Nethesis/CustomThemedTooltip'
 import {
   faPhone as CallIcon,
+  faVideo as VideoCallIcon,
   faBriefcase as CompanyIcon,
 } from '@fortawesome/free-solid-svg-icons'
 import { t } from 'i18next'
@@ -56,6 +57,12 @@ export const ContactNameAndActions = ({
     operatorPresence === 'online' ||
     operatorPresence === 'available'
   const isCallDisabled = !isCallsEnabled || !isOperatorOnline
+  const [account] = useSharedState('account')
+  // Video calls start from the NethLink WebRTC device and need a video-capable device on the other side
+  const canVideoCall =
+    isOperator &&
+    ['nethlink', 'webrtc'].includes(account?.data?.default_device?.type || '') &&
+    (operators?.operators?.[username!]?.endpoints?.extension || []).some(isVideoCapableExtension)
 
   const isDisplayedNumberEmpty =
     displayedNumber === null ||
@@ -218,6 +225,28 @@ export const ContactNameAndActions = ({
                 }}
               />
             )}
+            {!isHighlight && canVideoCall && (
+              <FontAwesomeIcon
+                className={classNames(
+                  'text-base',
+                  isCallDisabled
+                    ? 'dark:text-gray-400 text-gray-500 cursor-not-allowed'
+                    : 'dark:text-gray-400 text-gray-600 cursor-pointer hover:dark:text-textBlueDark hover:text-textBlueLight',
+                )}
+                icon={VideoCallIcon}
+                title={`${t('Operators.Video call')}`}
+                onClick={() => {
+                  if (isCallDisabled) return
+                  debouncer(
+                    'onVideoCallNumber',
+                    () => {
+                      callNumber(contact.speeddial_num!, { video: true })
+                    },
+                    250,
+                  )
+                }}
+              />
+            )}
             <div className='flex flex-row items-center min-w-0 flex-1'>
               <div
                 ref={numberRef}
diff --git a/src/renderer/src/hooks/usePhoneIslandEventHandler.ts b/src/renderer/src/hooks/usePhoneIslandEventHandler.ts
index 77311d21..cdc3f88d 100644
--- a/src/renderer/src/hooks/usePhoneIslandEventHandler.ts
+++ b/src/renderer/src/hooks/usePhoneIslandEventHandler.ts
@@ -32,12 +32,12 @@ export const usePhoneIslandEventHandler = () => {
   )
 
   const callNumber = useCallback(
-    (number: string) => {
+    (number: string, options: { video?: boolean } = {}) => {
       const numberCleanerRegex = /\s+/g
       const cleanNumber = `${number}`.replace(numberCleanerRegex, '')
       const isNumberValid = validatePhoneNumber(cleanNumber)
       if (number && isNumberValid && isCallsEnabled)
-        window.electron.send(IPC_EVENTS.EMIT_START_CALL, cleanNumber)
+        window.electron.send(IPC_EVENTS.EMIT_START_CALL, cleanNumber, Boolean(options.video))
       else
         Log.warning('unable to call', { number, isCallsEnabled, isNumberValid })
     },
diff --git a/src/renderer/src/pages/PhoneIslandPage.tsx b/src/renderer/src/pages/PhoneIslandPage.tsx
index 01dd4ccb..81af4785 100644
--- a/src/renderer/src/pages/PhoneIslandPage.tsx
+++ b/src/renderer/src/pages/PhoneIslandPage.tsx
@@ -70,9 +70,11 @@ export function PhoneIslandPage() {
       }
     })
 
-    window.electron.receive(IPC_EVENTS.START_CALL, (number: string) => {
+    window.electron.receive(IPC_EVENTS.START_CALL, (number: string, video?: boolean) => {
+      // video: true offers the camera in the first INVITE (desk video phones refuse a later upgrade)
       eventDispatch(PHONE_ISLAND_EVENTS['phone-island-call-start'], {
         number,
+        ...(video ? { video: true } : {}),
       })
     })
 
diff --git a/src/shared/utils/utils.ts b/src/shared/utils/utils.ts
index d22875b5..145755c9 100644
--- a/src/shared/utils/utils.ts
+++ b/src/shared/utils/utils.ts
@@ -60,3 +60,16 @@ export const isDevTools = getBoolEnvParam('DEVTOOLS')
 export const getAccountUID = (a: Account) => {
   return `${a.host}@${a.username}`
 }
+
+// Desk phones known to handle video calls, matched on the registered User-Agent
+const VIDEO_PHONE_USER_AGENTS = /Yealink SIP-(T58|VP59)|Fanvil (V6|X7|i[0-9])|Nethesis NP-V|Akuvox|Grandstream GXV/i
+
+/**
+ * True when the extension can receive a video call: WebRTC, NethLink and the mobile app always,
+ * physical phones only for known video models
+ */
+export function isVideoCapableExtension(extension?: { type?: string; description?: string }) {
+  if (!extension) return false
+  if (['webrtc', 'nethlink', 'mobile'].includes(extension.type || '')) return true
+  return extension.type === 'physical' && VIDEO_PHONE_USER_AGENTS.test(extension.description || '')
+}