diff --git a/docs/package-lock.json b/docs/package-lock.json index 2f6f681..3641feb 100644 --- a/docs/package-lock.json +++ b/docs/package-lock.json @@ -468,7 +468,6 @@ "integrity": "sha512-NZyJarBfL7nWwIq+FDL6Zp/yHEhePMNnnJ0y3qfieCrmNvYct8uvtiV41UvlSe6apAfk0fY1FbWx+NwfmpvtTg==", "dev": true, "license": "MIT", - "peer": true, "bin": { "acorn": "bin/acorn" }, @@ -855,7 +854,6 @@ "deprecated": "This version is no longer supported. Please see https://eslint.org/version-support for other options.", "dev": true, "license": "MIT", - "peer": true, "dependencies": { "@eslint-community/eslint-utils": "^4.2.0", "@eslint-community/regexpp": "^4.6.1", @@ -3214,7 +3212,6 @@ "integrity": "sha512-tdN8qQGvNjw4CHbY+XXk0JgCXn9QiF21a55rBe5LJAU+kDyC4WQn4+awm2Xfk2lQMk5fKup9XgzTZtGkjBdP9Q==", "dev": true, "license": "MIT", - "peer": true, "bin": { "prettier": "bin-prettier.js" }, diff --git a/docs/v2/licensing.mdx b/docs/v2/licensing.mdx index b82d89a..18e6647 100644 --- a/docs/v2/licensing.mdx +++ b/docs/v2/licensing.mdx @@ -39,13 +39,13 @@ The **majority of Flipt v2 remains free and open source**, including: | Advanced analytics and reporting | ❌ | 🔄 | Coming soon | | **Support** | | | | | Community support | ✅ | ✅ | Discord, GitHub issues | -| Dedicated support channel | ❌ | ✅ | Direct Slack access | +| Email support | ❌ | ✅ | Response within 24 hours | | Priority bug fixes | ❌ | ✅ | Faster resolution | | Priority feature requests | ❌ | ✅ | Influence roadmap | ## Pro Licensing -Pro features are protected by license key validation and cannot be accessed without a valid license. For detailed information about Pro features and purchasing options, see our [Flipt Pro](/v2/pro) page. +Pro features are protected by license key validation and cannot be accessed without a valid license. A Pro license covers up to 10 instances for running Flipt for your own organization's products. For more instances, or to run Flipt inside a product you deploy to your customers' environments, see [Enterprise](/v2/pro#enterprise). For detailed information about Pro features and purchasing options, see our [Flipt Pro](/v2/pro) page. ### Managing Your License diff --git a/docs/v2/pro.mdx b/docs/v2/pro.mdx index be9ed2c..378fd6c 100644 --- a/docs/v2/pro.mdx +++ b/docs/v2/pro.mdx @@ -26,9 +26,8 @@ mode: "wide" external connectivity required. - - Direct access to our engineering team via dedicated Slack channel for faster - issue resolution and feature requests. + + Email support directly from the Flipt team, with a response within 24 hours. @@ -63,12 +62,9 @@ Deploy Flipt Pro in completely isolated environments: - **Compliance Ready**: Meet strict security and compliance requirements - **Enterprise Security**: Deploy in the most secure environments without compromise -### Dedicated Support +### Support -Get the help you need when you need it: - -- **Dedicated Slack Channel**: Direct access to our engineering team -- **Same-Day Response**: Priority support with rapid response times +- **Email Support**: Reach the Flipt team at [support@flipt.io](mailto:support@flipt.io), with a response within 24 hours - **Priority Bug Fixes**: Pro customers get first priority for bug fixes - **Feature Request Priority**: Influence our roadmap with priority feature requests @@ -97,18 +93,20 @@ Get the help you need when you need it: ### Monthly Subscription - **Price**: \$200/month +- **Instances**: Up to 10 - **Trial**: 14-day free trial included - **Validation**: Requires internet connectivity - **Billing**: Monthly via Stripe -- **Support**: Dedicated Slack channel +- **Support**: Email, response within 24 hours ### Annual License -- **Price**: \$2,000/year (**save $400**) +- **Price**: \$2,000/year (**save \$400**) +- **Instances**: Up to 10 - **Offline Support**: Works in air-gapped environments - **Validation**: Local license validation - **Billing**: Annual via Stripe -- **Support**: Dedicated Slack channel + priority support +- **Support**: Email, response within 24 hours ## Configuration @@ -127,12 +125,16 @@ For detailed configuration instructions, see our [licensing configuration docume The Pro edition includes all Free edition features plus enterprise GitOps integration, integrated secrets management, air-gapped environment support, - and dedicated support. A license key is required to access Pro features. + and email support. A license key is required to access Pro features. - Trial licenses support up to 5 instances. Paid subscriptions have **no limit** - on the number of instances you can run with the same license key. + Trial licenses support up to 5 instances. A Pro license covers up to 10 + instances, counting every replica in every environment, for running Flipt for + your own organization's products. If you need more instances, or want to run + Flipt inside a product you deploy to your customers' environments, see + [Enterprise](#enterprise). Subscriptions purchased before this limit was + introduced keep unlimited instances for as long as they remain active. @@ -141,8 +143,9 @@ For detailed configuration instructions, see our [licensing configuration docume - Pro subscribers get access to a dedicated Slack channel for same-day support, - priority bug fixes, and priority consideration for feature requests. + Pro subscribers get email support from the Flipt team at + [support@flipt.io](mailto:support@flipt.io), with a response within 24 hours, + plus priority bug fixes and priority consideration for feature requests. @@ -156,12 +159,14 @@ For detailed configuration instructions, see our [licensing configuration docume -## Enterprise Sales +## Enterprise -For enterprise deployments with custom requirements: +Enterprise includes everything in Pro, with terms for larger deployments: -- **Custom Contracts**: Tailored licensing agreements -- **Enterprise Support**: Dedicated account management -- **Professional Services**: Implementation and training services +- **Unlimited Instances**: Run as many Flipt instances as you need +- **Distribution Rights**: Run Flipt inside a product you deploy to your customers' environments, including air-gapped installs +- **Annual Contracts**: Custom terms, invoicing, and purchase order billing +- **Security Reviews**: Help with security questionnaires and vendor reviews +- **Email Support**: Response within 24 hours -Contact us at [support@flipt.io](mailto:support@flipt.io) to discuss your requirements. +Enterprise is priced annually based on your deployment. Contact us at [support@flipt.io](mailto:support@flipt.io) to discuss your requirements.