From df8d4339fdc4f215829404d1153be6b958bc92b9 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 1 Oct 2026 01:52:21 +0000 Subject: [PATCH 1/4] Updated mintlify pages - Updated docs/v2/pro.mdx - Updated docs/v2/licensing.mdx Mintlify-Source: dashboard-editor --- docs/v2/licensing.mdx | 4 ++-- docs/v2/pro.mdx | 44 +++++++++++++++++++++---------------------- 2 files changed, 23 insertions(+), 25 deletions(-) diff --git a/docs/v2/licensing.mdx b/docs/v2/licensing.mdx index b82d89a1..37c1b5a1 100644 --- a/docs/v2/licensing.mdx +++ b/docs/v2/licensing.mdx @@ -39,13 +39,13 @@ The **majority of Flipt v2 remains free and open source**, including: | Advanced analytics and reporting | ❌ | 🔄 | Coming soon | | **Support** | | | | | Community support | ✅ | ✅ | Discord, GitHub issues | -| Dedicated support channel | ❌ | ✅ | Direct Slack access | +| Email support | ❌ | ✅ | Response within 24 hours | | Priority bug fixes | ❌ | ✅ | Faster resolution | | Priority feature requests | ❌ | ✅ | Influence roadmap | ## Pro Licensing -Pro features are protected by license key validation and cannot be accessed without a valid license. For detailed information about Pro features and purchasing options, see our [Flipt Pro](/v2/pro) page. +Pro features are protected by license key validation and cannot be accessed without a valid license. A Pro license covers up to 10 instances for running Flipt for your own organization's products. For more instances, or to run Flipt inside a product you deploy to your customers' environments, see [Enterprise](/v2/pro#enterprise). For detailed information about Pro features and purchasing options, see our [Flipt Pro](/v2/pro) page. ### Managing Your License diff --git a/docs/v2/pro.mdx b/docs/v2/pro.mdx index be9ed2c1..5c0b2b41 100644 --- a/docs/v2/pro.mdx +++ b/docs/v2/pro.mdx @@ -26,9 +26,8 @@ mode: "wide" external connectivity required. - - Direct access to our engineering team via dedicated Slack channel for faster - issue resolution and feature requests. + + Email support directly from the Flipt team, with a response within 24 hours. @@ -63,12 +62,9 @@ Deploy Flipt Pro in completely isolated environments: - **Compliance Ready**: Meet strict security and compliance requirements - **Enterprise Security**: Deploy in the most secure environments without compromise -### Dedicated Support +### Support -Get the help you need when you need it: - -- **Dedicated Slack Channel**: Direct access to our engineering team -- **Same-Day Response**: Priority support with rapid response times +- **Email Support**: Reach the Flipt team at [support@flipt.io](mailto:support@flipt.io), with a response within 24 hours - **Priority Bug Fixes**: Pro customers get first priority for bug fixes - **Feature Request Priority**: Influence our roadmap with priority feature requests @@ -96,19 +92,21 @@ Get the help you need when you need it: ### Monthly Subscription -- **Price**: \$200/month +- **Price**: \$300/month +- **Instances**: Up to 10 - **Trial**: 14-day free trial included - **Validation**: Requires internet connectivity - **Billing**: Monthly via Stripe -- **Support**: Dedicated Slack channel +- **Support**: Email, response within 24 hours ### Annual License -- **Price**: \$2,000/year (**save $400**) +- **Price**: \$3,000/year (**save \$600**) +- **Instances**: Up to 10 - **Offline Support**: Works in air-gapped environments - **Validation**: Local license validation - **Billing**: Annual via Stripe -- **Support**: Dedicated Slack channel + priority support +- **Support**: Email, response within 24 hours ## Configuration @@ -127,12 +125,11 @@ For detailed configuration instructions, see our [licensing configuration docume The Pro edition includes all Free edition features plus enterprise GitOps integration, integrated secrets management, air-gapped environment support, - and dedicated support. A license key is required to access Pro features. + and email support. A license key is required to access Pro features. - Trial licenses support up to 5 instances. Paid subscriptions have **no limit** - on the number of instances you can run with the same license key. + Trial licenses support up to 5 instances. A Pro license covers up to 10 instances, counting every replica in every environment, for running Flipt for your own organization's products. If you need more instances, or want to run Flipt inside a product you deploy to your customers' environments, see [Enterprise](#enterprise). @@ -141,8 +138,7 @@ For detailed configuration instructions, see our [licensing configuration docume - Pro subscribers get access to a dedicated Slack channel for same-day support, - priority bug fixes, and priority consideration for feature requests. + Pro subscribers get email support from the Flipt team at [support@flipt.io](mailto:support@flipt.io), with a response within 24 hours, plus priority bug fixes and priority consideration for feature requests. @@ -156,12 +152,14 @@ For detailed configuration instructions, see our [licensing configuration docume -## Enterprise Sales +## Enterprise -For enterprise deployments with custom requirements: +Enterprise includes everything in Pro, with terms for larger deployments: -- **Custom Contracts**: Tailored licensing agreements -- **Enterprise Support**: Dedicated account management -- **Professional Services**: Implementation and training services +- **Unlimited Instances**: Run as many Flipt instances as you need +- **Distribution Rights**: Run Flipt inside a product you deploy to your customers' environments, including air-gapped installs +- **Annual Contracts**: Custom terms, invoicing, and purchase order billing +- **Security Reviews**: Help with security questionnaires and vendor reviews +- **Email Support**: Response within 24 hours -Contact us at [support@flipt.io](mailto:support@flipt.io) to discuss your requirements. +Enterprise is priced annually based on your deployment. Contact us at [support@flipt.io](mailto:support@flipt.io) to discuss your requirements. From 8098e85333a2b992da5ab8ab2380e0a1018d1fa3 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 1 Oct 2026 02:00:45 +0000 Subject: [PATCH 2/4] Updated mintlify pages - Updated docs/v2/pro.mdx Mintlify-Source: dashboard-editor --- docs/v2/pro.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs/v2/pro.mdx b/docs/v2/pro.mdx index 5c0b2b41..cb85bf0e 100644 --- a/docs/v2/pro.mdx +++ b/docs/v2/pro.mdx @@ -92,7 +92,7 @@ Deploy Flipt Pro in completely isolated environments: ### Monthly Subscription -- **Price**: \$300/month +- **Price**: \$200/month - **Instances**: Up to 10 - **Trial**: 14-day free trial included - **Validation**: Requires internet connectivity @@ -101,7 +101,7 @@ Deploy Flipt Pro in completely isolated environments: ### Annual License -- **Price**: \$3,000/year (**save \$600**) +- **Price**: \$2,000/year (**save \$400**) - **Instances**: Up to 10 - **Offline Support**: Works in air-gapped environments - **Validation**: Local license validation From 847d0e2a1f83663d618bf8c8ef86946c46533643 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 1 Oct 2026 02:01:22 +0000 Subject: [PATCH 3/4] Grandfather existing subscribers on unlimited instances Mintlify-Source: dashboard-editor --- docs/v2/pro.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/v2/pro.mdx b/docs/v2/pro.mdx index cb85bf0e..6821846e 100644 --- a/docs/v2/pro.mdx +++ b/docs/v2/pro.mdx @@ -129,7 +129,7 @@ For detailed configuration instructions, see our [licensing configuration docume - Trial licenses support up to 5 instances. A Pro license covers up to 10 instances, counting every replica in every environment, for running Flipt for your own organization's products. If you need more instances, or want to run Flipt inside a product you deploy to your customers' environments, see [Enterprise](#enterprise). + Trial licenses support up to 5 instances. A Pro license covers up to 10 instances, counting every replica in every environment, for running Flipt for your own organization's products. If you need more instances, or want to run Flipt inside a product you deploy to your customers' environments, see [Enterprise](#enterprise). Subscriptions purchased before this limit was introduced keep unlimited instances for as long as they remain active. From e7a89801e4f650da6e229a08c521516fe48b236a Mon Sep 17 00:00:00 2001 From: Mark Phelps <209477+markphelps@users.noreply.github.com> Date: Wed, 30 Sep 2026 22:04:18 -0400 Subject: [PATCH 4/4] chore: format Signed-off-by: Mark Phelps <209477+markphelps@users.noreply.github.com> --- docs/package-lock.json | 3 --- docs/v2/licensing.mdx | 2 +- docs/v2/pro.mdx | 11 +++++++++-- 3 files changed, 10 insertions(+), 6 deletions(-) diff --git a/docs/package-lock.json b/docs/package-lock.json index 2f6f6819..3641feb9 100644 --- a/docs/package-lock.json +++ b/docs/package-lock.json @@ -468,7 +468,6 @@ "integrity": "sha512-NZyJarBfL7nWwIq+FDL6Zp/yHEhePMNnnJ0y3qfieCrmNvYct8uvtiV41UvlSe6apAfk0fY1FbWx+NwfmpvtTg==", "dev": true, "license": "MIT", - "peer": true, "bin": { "acorn": "bin/acorn" }, @@ -855,7 +854,6 @@ "deprecated": "This version is no longer supported. Please see https://eslint.org/version-support for other options.", "dev": true, "license": "MIT", - "peer": true, "dependencies": { "@eslint-community/eslint-utils": "^4.2.0", "@eslint-community/regexpp": "^4.6.1", @@ -3214,7 +3212,6 @@ "integrity": "sha512-tdN8qQGvNjw4CHbY+XXk0JgCXn9QiF21a55rBe5LJAU+kDyC4WQn4+awm2Xfk2lQMk5fKup9XgzTZtGkjBdP9Q==", "dev": true, "license": "MIT", - "peer": true, "bin": { "prettier": "bin-prettier.js" }, diff --git a/docs/v2/licensing.mdx b/docs/v2/licensing.mdx index 37c1b5a1..18e6647b 100644 --- a/docs/v2/licensing.mdx +++ b/docs/v2/licensing.mdx @@ -39,7 +39,7 @@ The **majority of Flipt v2 remains free and open source**, including: | Advanced analytics and reporting | ❌ | 🔄 | Coming soon | | **Support** | | | | | Community support | ✅ | ✅ | Discord, GitHub issues | -| Email support | ❌ | ✅ | Response within 24 hours | +| Email support | ❌ | ✅ | Response within 24 hours | | Priority bug fixes | ❌ | ✅ | Faster resolution | | Priority feature requests | ❌ | ✅ | Influence roadmap | diff --git a/docs/v2/pro.mdx b/docs/v2/pro.mdx index 6821846e..378fd6c3 100644 --- a/docs/v2/pro.mdx +++ b/docs/v2/pro.mdx @@ -129,7 +129,12 @@ For detailed configuration instructions, see our [licensing configuration docume - Trial licenses support up to 5 instances. A Pro license covers up to 10 instances, counting every replica in every environment, for running Flipt for your own organization's products. If you need more instances, or want to run Flipt inside a product you deploy to your customers' environments, see [Enterprise](#enterprise). Subscriptions purchased before this limit was introduced keep unlimited instances for as long as they remain active. + Trial licenses support up to 5 instances. A Pro license covers up to 10 + instances, counting every replica in every environment, for running Flipt for + your own organization's products. If you need more instances, or want to run + Flipt inside a product you deploy to your customers' environments, see + [Enterprise](#enterprise). Subscriptions purchased before this limit was + introduced keep unlimited instances for as long as they remain active. @@ -138,7 +143,9 @@ For detailed configuration instructions, see our [licensing configuration docume - Pro subscribers get email support from the Flipt team at [support@flipt.io](mailto:support@flipt.io), with a response within 24 hours, plus priority bug fixes and priority consideration for feature requests. + Pro subscribers get email support from the Flipt team at + [support@flipt.io](mailto:support@flipt.io), with a response within 24 hours, + plus priority bug fixes and priority consideration for feature requests.