From b7248370b822460a91c549a51f2c4a2a7927f642 Mon Sep 17 00:00:00 2001
From: Alejandro Rivera <arivera@crisistextline.org>
Date: Thu, 27 Aug 2026 21:03:31 -0400
Subject: [PATCH] new block reason

---
 .../usnm/templates/studio-flows/sms.tftpl          | 14 ++++++++++++++
 .../usnm/templates/studio-flows/voice.tftpl        | 14 ++++++++++++++
 2 files changed, 28 insertions(+)

diff --git a/twilio-iac/helplines/usnm/templates/studio-flows/sms.tftpl b/twilio-iac/helplines/usnm/templates/studio-flows/sms.tftpl
index cd13246c8d..0a927b525b 100644
--- a/twilio-iac/helplines/usnm/templates/studio-flows/sms.tftpl
+++ b/twilio-iac/helplines/usnm/templates/studio-flows/sms.tftpl
@@ -160,6 +160,20 @@ ${
               "value": "blocked_carrier"
             }
           ]
+        },
+        {
+          "next": "play_message_voice_voip_blocked",
+          "event": "match",
+          "conditions": [
+            {
+              "friendly_name": "If value equal_to hidden_caller_id",
+              "arguments": [
+                "{{widgets.f_countryVoipFilter.parsed.blockReason}}"
+              ],
+              "type": "equal_to",
+              "value": "hidden_caller_id"
+            }
+          ]
         }
       ],
       "properties": {
diff --git a/twilio-iac/helplines/usnm/templates/studio-flows/voice.tftpl b/twilio-iac/helplines/usnm/templates/studio-flows/voice.tftpl
index 2d4f7817b0..322f1f29a7 100644
--- a/twilio-iac/helplines/usnm/templates/studio-flows/voice.tftpl
+++ b/twilio-iac/helplines/usnm/templates/studio-flows/voice.tftpl
@@ -160,6 +160,20 @@ ${
               "value": "blocked_carrier"
             }
           ]
+        },
+        {
+          "next": "play_message_voice_voip_blocked",
+          "event": "match",
+          "conditions": [
+            {
+              "friendly_name": "If value equal_to hidden_caller_id",
+              "arguments": [
+                "{{widgets.f_countryVoipFilter.parsed.blockReason}}"
+              ],
+              "type": "equal_to",
+              "value": "hidden_caller_id"
+            }
+          ]
         }
       ],
       "properties": {