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FlashStart Pro: filtering not applied on accounts migrated to the new backend #1929
Use a FlashStart Pro (not Pro Plus) account that FlashStart has migrated to its new backend
Configure and enable FlashStart on the firewall, then save
Expected behavior
The Pro filtering profile is applied and LAN clients resolve DNS through FlashStart.
Actual behavior
Sync fails and no FlashStart profile is applied. Pro sync also asks FlashStart for the list of user sessions. The new FlashStart backend does not offer that service for Pro accounts yet, and only Pro Plus needs it.
Activity
Tbaile commentedon Oct 14, 2026
QA: Check that issue is not reproducible.
cotosso commentedon Oct 14, 2026
Tested with old and new platform, I had no problems.