feat(docs): documentation intelligence layer — tickets, ARM, doc feedback, transcript→KB - #54
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…back, KB distillation turtle-ticket — sovereign support ticket / case record system: - open/list/show/comment/close/reopen/tag/search/summary/status - JSONL storage at ~/.local/state/sourceos/tickets/ - Shell: tko/tkl/tks/tkc/tkn shorthands + ticket() full access - Palette: 6 ticket entries (open, list, search, close, comment, summary) turtle-doc-feedback — doc feedback receipts → FAQ distillation: - submit <doc_ref> <sentiment> [comment] (up/down/neutral/question) - list/faq/distill/status subcommands - JSONL receipts + FAQ stubs under ~/.local/state/sourceos/doc-feedback/ - distill: groups by doc_ref → Noetica → FAQ stubs - Shell: docfb/docfaq/docdistill with emoji shortcuts (👍👎❓) turtle-arm-generate — Architecture Reference Manual synthesis: - generate: reads all ADR-*.md → consolidated ARM.md + index.json - show/search/watch/status subcommands - Default ADR dir: ~/dev/prophet-platform/adr/ - Shell: arm-gen/arm-show/arm-search - Palette: 3 ARM entries All three binaries + shell functions + palette entries. Companion !qes verbs (ticket/doc/arm/transcript) landing in prophet-platform PRs after dispatch.py merges.
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Summary
Closes the full documentation intelligence loop: chat → feedback → FAQ distillation → ARM synthesis → support tickets — all surfaced from TurtleTerm shell and via
!qesin Matrix.New binaries
turtle-ticket— sovereign support ticket / case record systemStores in
~/.local/state/sourceos/tickets/tickets.jsonl+events.jsonl. No external deps.turtle-doc-feedback— feedback receipts → Noetica FAQ distillationGroups questions/negatives by doc_ref, runs Noetica over them, writes FAQ stubs.
turtle-arm-generate— Architecture Reference Manual from ADRsMatrix surface (companion PRs pending merge of dispatch.py)
!qes ticket open/list/close/comment/search/summary!qes doc feedback/list/faq/distill!qes arm generate/show/search/status!qes transcript extract/list/commit(transcript → KB claims)Full doc intelligence loop