Buckaroo Second Chance for Magento 2

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Warning

Second Chance is now part of the Buckaroo Magento 2 plugin. This separate module is no longer needed and is no longer developed. Do not install buckaroo/magento2secondchance in a new project — install the Buckaroo Magento 2 plugin, which includes Second Chance out of the box.

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About

Second Chance follows up unpaid orders with one or two reminder e-mails, which recovers orders that would otherwise be lost and raises your conversion rate. The e-mails are fully white-labelled, so they go out in your own corporate identity.

The functionality used to live in this repository as a separate module. It has since been merged into the main Buckaroo Magento 2 plugin, which now declares replaces: buckaroo/magento2secondchance in its composer.json.

This repository is kept online for reference and for merchants who are still on an older setup.

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Migrating to the main plugin

If you currently have the separate module installed, remove it and make sure you are on a plugin version that includes Second Chance. Run the following from your Magento 2 root folder:

composer remove buckaroo/magento2secondchance
composer update buckaroo/magento2
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
php bin/magento cache:flush

Important

Test this on a staging environment first and check your Second Chance settings and e-mail templates afterwards. Verify that reminder e-mails still go out as expected before you rely on it in production.

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Configuration

Second Chance is configured in the main plugin, under Stores → Configuration → Sales → Buckaroo in the Magento admin. The available settings are:

• Switch the first and second reminder e-mail on or off.
• Choose the e-mail template for each reminder.
• Set the timing for each reminder.
• Choose whether to send a reminder when the product is out of stock.

Step-by-step instructions: Second Chance documentation

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Support

Questions about Second Chance belong with the main plugin, since that is where the code now lives.

• Bug reports and feature requests: open an issue on the main plugin
• Technical support: support@buckaroo.nl
• Phone: +31 (0)30 711 50 50
• Gateway status: status.buckaroo.io

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License

This module is open source software licensed under the MIT license.

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_{Made with care by Buckaroo.
This document is subject to change; typos and language errors are possible.}