Title:
NEAR Transaction Funds Not Returned to Wallet
Description:
Hello, I need help checking a transaction on the NEAR network.
I completed one cycle according to the strategy I was following, but the funds have not returned to my wallet yet.
Could you please check the transaction and confirm its current status on the blockchain? I would also like to know whether there is any technical issue or delay preventing the funds from reaching my wallet.
Here are the details:
- Wallet address: [a8419c281e9584d22d4061bd371b200e2cb655857a1c590cd516076b91d5d23f]
- Transaction hash: [EHD2Fx7iPsKoaBqxgW9uyRuMS7EbaexbgKGqC6CPNTf9]
- Date and time of the transaction: [19-09-2026 00:53:35]
- Amount:[31.035893]
Please let me know the exact reason for the delay and whether any action is required from my side.
Thank you.
Summary:
Verify the transaction hash and wallet on the NEAR blockchain, confirm transaction status and amount, investigate any processing delay, and advise whether customer action is required.
Info
Priority: 🔴 High
Type: 🚨 BUG
Internal ID: 6ab05ab66698569d0ea55cfd
🌍 Open ticket in Gleap
Metadata
browserName: Chrome(153.0.0.0)
userAgent: Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/153.0.0.0 Mobile Safari/537.36
browser: Chrome
systemName: Android
sessionDuration: 60
devicePixelRatio: 3
screenWidth: 360
screenHeight: 780
innerWidth: 360
innerHeight: 644
currentUrl: https://docs.near.org/
language: ar-SA
mobile: true
sdkVersion: 18.0.0
sdkType: javascript
environment: prod

Title:
NEAR Transaction Funds Not Returned to Wallet
Description:
Hello, I need help checking a transaction on the NEAR network.
I completed one cycle according to the strategy I was following, but the funds have not returned to my wallet yet.
Could you please check the transaction and confirm its current status on the blockchain? I would also like to know whether there is any technical issue or delay preventing the funds from reaching my wallet.
Here are the details:
Please let me know the exact reason for the delay and whether any action is required from my side.
Thank you.
Summary:
Verify the transaction hash and wallet on the NEAR blockchain, confirm transaction status and amount, investigate any processing delay, and advise whether customer action is required.
Info
Priority: 🔴 High
Type: 🚨 BUG
Internal ID: 6ab05ab66698569d0ea55cfd
🌍 Open ticket in Gleap
Metadata
browserName: Chrome(153.0.0.0)
userAgent: Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/153.0.0.0 Mobile Safari/537.36
browser: Chrome
systemName: Android
sessionDuration: 60
devicePixelRatio: 3
screenWidth: 360
screenHeight: 780
innerWidth: 360
innerHeight: 644
currentUrl: https://docs.near.org/
language: ar-SA
mobile: true
sdkVersion: 18.0.0
sdkType: javascript
environment: prod