Can't make it work on PMS Windows (500 for all plugin frontend content)

Was running PMS for like 5 month or so. Few days ago tried to install web tools for the first time and faced with this problem. Firstly, I thought that it can be related to my PMS, due to my own channel scripting, so I decided to remove it and make a fresh installation. Unfortunately, it didn't help.
Also, everything working fine on my virtualbox with Linux Mint on the board.
Any ideas or suggestions?

system_and_webtools_logs.zip

Seems like a unicode problem, and maybe due to the path:

C:\Users\dein0s

What codepage/language are you running, and what's the correct path in above?

/T

System-wide language is Russian (cp1251).
Direct path looks like this:
c:\Users\dein0s\AppData\Local\Plex Media Server\Plug-ins\WebTools.bundle\

Never had any problems with this username. Latin chars, number, no spaces. What can go wrong?

Also, looks like backend working as intended. I can send POST on login with no problems.

After been authenticated towards the backend, try and issue a get like:

http://127.0.0.1:33400/webtools2?module=wt&function=getCSS

Does that return an array with css files?
Like:
[ "trumpy81-Aussie.css", "trumpy81-ItsPink.css", "trumpy81-Plex.css", "trumpy81-Teal.css", "trumpy81-ItsRed.css", "trumpy81-ItsBlue.css", "trumpy81-ItsGreen.css", "trumpy81-theme1.css" ]

Yep.

Hmmm......
https://bugs.python.org/issue9291

So need some time to dig into this, and not sure it's something I can fix, since python comes with PMS :-(

And the problem, FUI according to your log:

2016-07-14 11:38:06,973 (25a8) : CRITICAL (core:574) - Exception (most recent call last): File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-a17e99e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 843, in handle_request result = f(**d) File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-a17e99e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\handlers\resources.py", line 83, in resource return Framework.objects.DataObject(self._core, resource, Framework.utils.guess_mime_type(resource_name)) File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-a17e99e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\utils.py", line 40, in guess_mime_type mtype = mimetypes.guess_type(filename)[0] File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\mimetypes.py", line 294, in guess_type init() File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\mimetypes.py", line 355, in init db.read_windows_registry() File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\mimetypes.py", line 259, in read_windows_registry for ctype in enum_types(mimedb): File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\mimetypes.py", line 249, in enum_types ctype = ctype.encode(default_encoding) # omit in 3.x! UnicodeDecodeError: 'utf8' codec can't decode byte 0xe0 in position 0: invalid continuation byte

As far as I remember (investigated it also some time ago), this was only affecting images from ./Contents/Resources/
In a result - custom icons are not displayed for channels, but that's all. Everything else works without problems.

Since I haven't got a russian windows, I need you to work with me here ;-)

Make a backup of the file named __init__.py located in the WT Install dir/Contents/Code, and then replace it with the attached one.
Restart PMS, and after WT is up running again, I need the WT logs once more.
Also please tell me if attached makes a difference at all?

init.py.zip

Was thinking about some monkeypatching of included mimetypes.py, but it seems that your code do the right magic :)
sys.setdefaultencoding("cp1251")
Everything works now.

2016-07-14 14:29:00,773 (12f8) : DEBUG (logkit:13) - ******* Started WebTools V2.2 on Windows *********** 2016-07-14 14:29:00,773 (12f8) : DEBUG (logkit:13) - Testing encoding: utf-8 2016-07-14 14:29:00,773 (12f8) : DEBUG (logkit:13) - Default set to cp1251

Logs please, since I need to make it work only on Windows, and need something to detect, instead of just forcing it to russian, since that will break it for everybody else not running russian ;-)

Yeah, sure! Almost forgot about them on that happy train.

And now it even loads images from
./Contents/Resources/

Seems like plex devs need to update python they provide.
wt_logs.zip

Darn, it still reports utf-8 :-(

Hang in there please, while I cook up a new version of the file

Btw, you can just provide me the code instead of new files if this suits you.

Ahhh....Nice catch ;-)

Still doesn't work with any of variants.

wt_logs_encode_and_decode_catch_logs.zip

Looks like setting path to icon object doesn't act like a call, so it can't reach except block.

Please try this:

Add an import statement @ the top like:
import locale

Then try this:

    Log.Debug("Testing encoding: " + sys.getdefaultencoding())
    Log.Debug("Testing locale: " + locale.getpreferredencoding())

And tell me what the log says

2016-07-14 15:20:54,661 (6c0) :  DEBUG (logkit:13) - Testing encoding: utf-8
2016-07-14 15:20:54,661 (6c0) :  DEBUG (logkit:13) - Testing locale: cp1251

Ahhhh.......Standby

def Start():
    global SECRETKEY
    global VERSION
    global DEBUGMODE
    # Switch to debug mode if needed
    debugFile = Core.storage.join_path(Core.app_support_path, Core.config.bundles_dir_name, NAME + '.bundle', 'debug')
    DEBUGMODE = os.path.isfile(debugFile)
    if DEBUGMODE:
        VERSION = VERSION + ' ****** WARNING Debug mode on *********'
        print("********  Started %s on %s  **********" %(NAME  + ' V' + VERSION, Platform.OS))
    Log.Debug("*******  Started %s on %s  ***********" %(NAME + ' V' + VERSION, Platform.OS))
    if (Platform.OS == 'Windows' and locale.getpreferredencoding() == 'cp1251'):
        sys.setdefaultencoding("cp1251")
        Log.Debug("Default set to cp1251")
    HTTP.CacheTime = 0
    DirectoryObject.thumb = R(ICON)
    ObjectContainer.title1 = NAME + ' V' + VERSION 
    Plugin.AddViewGroup('List', viewMode='List', mediaType='items')
    ObjectContainer.view_group = 'List'
    makeSettings()

    # Get the secret key used to access the PMS framework ********** FUTURE USE ***************
    SECRETKEY = genSecretKeyAsStr()
    startWeb(SECRETKEY, VERSION, DEBUGMODE)

Looks good, everything working.

Thanks for working with me on this.
I pinged Plex and asked for an update of the bundled Python, but not getting my hopes up too high here, so regardless, I'll make sure the next version of WebTools has the workaround from above ;-)

Thank you too for such collaboration :)
Now will do some fixes for my own channels regarding to this issue.

Also hope that plex devs will update python in their distribution. And maybe will finally provide fully updated documentation for their framework and api :D

Fixed issue #189

Fixed with 5df58bf

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Can't make it work on PMS Windows (500 for all plugin frontend content) #189

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ukdtom commented on Jul 14, 2016

byg0n3 commented on Jul 14, 2016

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ukdtom commented on Jul 14, 2016

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ukdtom commented on Jul 14, 2016

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ukdtom commented on Jul 14, 2016

byg0n3 commented on Jul 14, 2016

byg0n3 commented on Jul 14, 2016

ukdtom commented on Jul 14, 2016

byg0n3 commented on Jul 14, 2016

ukdtom commented on Jul 14, 2016

ukdtom commented on Jul 14, 2016

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ukdtom commented on Jul 14, 2016

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ukdtom commented on Jul 14, 2016

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